Student resources booking: a familiar online experience
Managing and lending collections of equipment can be extremely time consuming. For a start, staff need to repeatedly explain the following to each student:
- The range of items available for loan
- When each item is available
- How long each item can be borrowed for
…and this is before the student has even borrowed anything! The paperwork, tracking and chasing up on late items can be similarly laborious and eat into time better spent elsewhere.
This is why so many institutions are opting to use the connect2 online reservation system – it’s true for over 100 universities and colleges with many more signing up each academic year.
An approach that clicks with students
Students are largely familiar with ordering what they want on Amazon or Ebay – in fact it could almost be described as being second nature to them. So why not apply the same approach to browsing and reserving course equipment and other resources? Just think how much time it would save if they were self-sufficient in doing this… take it from us, the answer is a lot!
Enabling students to make their own online reservations will save 7-10 hours every week. This is what our customers have confirmed with us.
The time saving is realized by enabling students to help themselves, but in a way where you ultimately keep control of resource access and usage. It’s a win-win situation: students are empowered and happy, and technical staff get the time back which would otherwise be spent on admin.
How can you be sure connect2 will really save you this much time?
This is an obvious question, and one we’re happy to answer. The connect2 system is designed to be highly usable and intuitive so students quickly adopt using it:
> 88% of students actually enjoy using connect2, rating it as ‘excellent’ or ‘good’. This means that students quickly accept they need to book items in advance online, rather than approaching staff directly.
> As a result, 70% of all equipment usage is now booked in advance online by users, according to our technician customers
As well as the initial time savings, this leads to greater efficiencies further down the line, as staff are given opportunity to plan ahead.
What else can connect2 do?
‘Online self-service’ is just one example of how connect2 leads to smarter inventory management. It’s worth taking a closer look – that’s why we’re offering you a no-obligation online demonstration of connect2’s self-service functionality. Simply complete the form provided or contact Danny Thomas on 646 583 2215, email firstname.lastname@example.org.
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