Student Engagement: Meeting Expectations with Exceptional Service

21 Dec 2021 Posted by Lorensbergs

Student engagement and satisfaction is coming under increasing scrutiny from universities. It’s essential students find their services easy to use, and that both in-person and online experiences are always positive. It’s one area of focus in the NSSE (National Survey of Student Engagement), which measures perception of the quality of student interactions with student services staff...

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